西湖和盧塞恩湖游客滿(mǎn)意度調(diào)查\nSurvey on Tourist Satisfaction with West Lake and Luzern Lake

西湖是中國(guó)杭州著名的自然與文化景觀(guān)，以“湖光山色”聞名，兼具歷史底蘊(yùn)與詩(shī)畫(huà)意境。/ West Lake is a famous natural and cultural landscape in Hangzhou, China, known for its picturesque scenery of lakes and mountains, combining historical heritage with poetic and picturesque imagery.

盧塞恩湖位于瑞士中部的湖畔古城盧塞恩，以發(fā)展盧塞恩湖和古城風(fēng)光著稱(chēng)/ Lake Lucerne is located in the lakeside ancient city of Lucerne in central Switzerland, known for the development of Lake Lucerne and the scenery of the ancient city

此問(wèn)卷僅做學(xué)術(shù)作用，不會(huì)公開(kāi)/ This questionnaire is for academic purposes only and will not be made public
您來(lái)自哪里/ Where are you from?
年齡/ Age
您是否去過(guò)杭州西湖?/ Have you ever been to Hangzhou West Lake?
那您是否知道杭州西湖景區(qū)? Do you know Hangzhou West Lake Scenic Area？
您是否去過(guò)瑞士盧塞恩湖?/ Have you ever been to Switzerland Luzern Lake?
那您是否知道瑞士盧塞恩湖景區(qū)? Do you know Switzerland Luzern Lake Scenic Area？
去西湖的次數(shù)/ Number of visits to West Lake
去盧塞恩湖的次數(shù)/ / Number of visits to Luzern Lake
您通過(guò)什么渠道了解到西湖風(fēng)景區(qū)/ How did you learn about the West Lake Scenic Area
您通過(guò)什么渠道了解到盧塞恩景區(qū)/ How did you learn about the Luzern Lake Scenic Area
您是因?yàn)橐韵履男┰蛭L(fǎng)問(wèn)西湖的?/ Which of the following reasons attracted you to visit West Lake
您是因?yàn)橐韵履男┰蛭L(fǎng)問(wèn)盧塞恩湖的?/ Which of the following reasons attracted you to visit West Lake
請(qǐng)問(wèn)為什么去了那么多次？（西湖）/ Why you have been there so many times?（West Lake）
請(qǐng)問(wèn)為什么去了那么多次（盧塞恩湖）？/ Why you have been there so many times?（Luzern Lake）
通常/本次去西湖的目的是什么?/ What is the usual/current purpose of going to West Lake?
通常/本次去盧塞恩湖的目的是什么?/ What is the usual/current purpose of going to West Lake?
西湖是通常/本次行程的主要目的地嗎?/ Is West Lake the main destination for usual/ this trip?
盧塞恩湖是通常/本次行程的主要目的地嗎?/ Is Luzern Lake the main destination for usual/ this trip?
那您通常/本次訪(fǎng)問(wèn)西湖的主要目的地是哪里?/ What is your main destination for visiting Luzern Lake usual/ this time?
那您通常/本次訪(fǎng)問(wèn)盧塞恩的主要目的是什么?/ What is the main purpose of your usual/current visit to Luzern Lake?
對(duì)本次行程感到滿(mǎn)意嗎（對(duì)西湖的旅游服務(wù)感到如何）?/ Are you satisfied with this trip? (How do you feel about the tourism services in West Lake)?
非常不滿(mǎn)意/ Very unsatisfied(0)
非常滿(mǎn)意/ Very Satisfied(10)
對(duì)本次行程感到滿(mǎn)意嗎（對(duì)盧塞恩湖的旅游服務(wù)感到如何）?/ Are you satisfied with this trip? (How do you feel about the tourism services in Luzern Lake)
非常不滿(mǎn)意/ Very unsatisfied(0)
非常滿(mǎn)意/ Very Satisfied(10)
您是否會(huì)向他人推薦西湖？/ Would you recommend West Lake to others?
您是否會(huì)向他人推薦盧塞恩湖？/ Would you recommend Luzern Lake to others?
您最喜歡西湖旅游的哪個(gè)部分?（排序）/ Which part of West Lake tourism do you like the most?
您最喜歡盧塞恩湖旅游的哪個(gè)部分?（排序）/ Which part of Luzern Lake tourism do you like the most?
請(qǐng)簡(jiǎn)短的評(píng)價(jià)一下西湖/ Please give a brief evaluation of West Lake
請(qǐng)簡(jiǎn)短的評(píng)價(jià)一下盧塞恩湖/ Please give a brief evaluation of Luzern Lake
您認(rèn)為杭州西湖的湖泊旅游發(fā)展存在哪些問(wèn)題?/ What do you think are the problems in the development of lake tourism in Hangzhou West Lake?
您認(rèn)為盧塞恩的湖泊旅游發(fā)展存在哪些問(wèn)題?/ What do you think are the problems in the development of lake tourism in Luzern lake?
能否對(duì)杭州西湖的湖泊旅游發(fā)展提供一些建議幫助它更好?/ Can you provide some suggestions for the development of lake tourism in West Lake, Hangzhou to help it improve?
能否對(duì)盧塞恩湖的湖泊旅游發(fā)展提供一些建議幫助它更好?/ Can you provide some suggestions for the development of lake tourism in Luzern Lake to help it improve?
請(qǐng)問(wèn)為什么沒(méi)有去過(guò)西湖？/ Why you haven't been to West Lake?
請(qǐng)問(wèn)為什么沒(méi)有去過(guò)盧塞恩湖？/ Why you haven't been to Luzern Lake?
35.
你認(rèn)為當(dāng)?shù)兀ㄎ骱┌l(fā)展旅游業(yè)對(duì)您的生活有什么影響？/ What impact do you think the development of tourism in the local area (West Lake) will have on your life?
有利的/ Active：_________
不利的/ Negtive：____________
36.
你認(rèn)為當(dāng)?shù)兀ūR塞恩湖）發(fā)展旅游業(yè)對(duì)您的生活有什么影響？/ What impact do you think the development of tourism in the local area (Luzern Lake) will have on your life?
有利的/ Active：_________
不利的/ Negtive：____________
是否有欲望了解一下杭州西湖？/ Do you have a desire to learn about West Lake in Hangzhou?
是否有欲望了解一下瑞士盧塞恩湖？/ Do you have a desire to learn about Luzern Lake in Switzerland?
未來(lái)還會(huì)再來(lái)游玩嗎？（西湖）/Will you come back to play in the future? (West Lake)
您是被以下哪方面吸引想要再次訪(fǎng)問(wèn)西湖/ Which of the following aspects attracted you to want to visit West Lake again
未來(lái)還會(huì)再來(lái)游玩嗎？（盧塞恩湖）/Will you come back to play in the future? (Luzern Lake)
您是被以下哪方面吸引想要再次訪(fǎng)問(wèn)盧塞恩湖/ Which of the following aspects attracted you to want to visit Luzern Lake again
您希望了解西湖的哪些部分/ What parts of West Lake would you like to know about
您希望了解盧塞恩湖的哪些部分/ What parts of West Lake would you like to know about
您喜歡或希望通過(guò)何種方式了解目的地/ How do you like or wish to learn about your destination?
如果您是景區(qū)管理者，您認(rèn)為讓外國(guó)人了解到景區(qū)的最有效的方式是？/ If you are the manager of the scenic spot, what do you think is the most effective way for foreigners to learn about the scenic spot?
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