The Impact of Green Management on Employee Behavior（Staff1）-廣州花園37-2

Dear Hospitality Industry Colleagues,


Thank you very much for taking time out of your busy schedule to assist with this research survey. The purpose of this questionnaire is to explore the relationship between green management and employees’ green behavior in the hospitality industry. Participation requires completing one round of questionnaires. If you are a regular employee with more than three months of service in your company, and if there are 3 to 5 colleagues and one supervisor in your department willing to participate together in this study, please feel free to provide the relevant information.

This research involves paired questionnaire responses. Your assistance will contribute to a deeper academic understanding of green management systems in the hospitality industry. Additionally, we hope the research findings can be shared with industry professionals to foster closer collaboration between academia and industry and enhance hospitality management quality. To avoid statistical confusion, each participant is allowed to complete only one questionnaire during this phase. Upon completion of the second questionnaire, a small gift will be provided to thank you for your participation.


Please be assured that the results of this study will be used solely for academic purposes and no individual analysis will be conducted. We encourage you to respond honestly and openly. To further improve this research, we welcome any suggestions or feedback you may kindly offer. Thank you!


Best regards,

Han Cheng Chang
School of Culture and Tourism
Guangdong University of Finance and Economics

The following questions are designed to understand your opinions on the statements below. Please circle the answer that best reflects your level of agreement.
1. 我們公司高階領(lǐng)導(dǎo)提倡可持續(xù)環(huán)保理念。
Our senior executives are strong advocates for sustainability and environmental protection.
2. 我們公司高階領(lǐng)導(dǎo)制定環(huán)保相關(guān)管理制度。
Our senior executives have established management systems related to environmental protection.
3. 我們公司高階領(lǐng)導(dǎo)致力于傳達(dá)環(huán)保理念給供應(yīng)商。
Our senior executives are committed to conveying environmental protection concepts to suppliers.
4. 我們公司高階領(lǐng)導(dǎo)致力于傳達(dá)環(huán)保理念給顧客。
Our senior executives are committed to conveying environmental protection concepts to customers.
5. 我們公司高階領(lǐng)導(dǎo)提升員工環(huán)保的參與程度。
Our senior executives promote employee participation in environmental protection initiatives.
6. 我們公司在業(yè)界具備競爭的靈活彈性。
Our company demonstrates green strategic flexibility in responding to competitive dynamics in the industry.
7. 我們公司對商機(jī)或可能威脅具有察覺能力。
Our company has the green strategic ability to recognize business opportunities and potential threats.
8. 我們公司的領(lǐng)導(dǎo)者具有企業(yè)家特質(zhì)。
Our company leaders possess green strategic and entrepreneurial characteristics.
9. 我們公司或主管會通過遠(yuǎn)見卓識凝聚員工知識。
Our company leaders integrate employees' green strategic knowledge through shared vision.
10. 我們公司會對企業(yè)的強(qiáng)項(xiàng)與弱項(xiàng)進(jìn)行評估。
Our R&D department has green innovation capabilities to evaluate strengths and weaknesses.
11. 我們公司主導(dǎo)綠色研發(fā)的方向及時(shí)機(jī)。
Our R&D department has a clear direction and timeline for green R&D.
12. 我們公司開發(fā)新的綠色產(chǎn)品或技術(shù)。
Our R&D department has developed new green products or technologies.
13. 我們公司了解顧客的需求。
Our company has green management capabilities to understand customer needs.
14. 我們公司可有效率地在部門間溝通協(xié)調(diào)。
Our company has green management capabilities for effective communication and coordination among departments.
15. 我們公司會平衡員工工作與家庭生活間的沖突。
Our company has green management capabilities to help employees balance work and family life.
16. 我們公司會社群協(xié)調(diào)以滿足雙方的需求。
Our company has green management capabilities to coordinate with the community to fulfill mutual needs.
17. 我們公司為員工設(shè)立綠色環(huán)保目標(biāo)。
My company sets green goals for its employees.
18. 我們公司會為員工提供環(huán)保相關(guān)教育訓(xùn)練以弘揚(yáng)綠色價(jià)值觀。
My company provides employees with green training to promote green values.
19. 我們公司提供員工綠色培訓(xùn)，以培養(yǎng)員工在綠色管理所需的知識和技能。
My company provides employees with green training to develop the knowledge and skills required for green management.
20. 我們公司在績效考核時(shí)會考慮員工在職場中的綠色行為。
My company considers employees' workplace green behavior in performance appraisals.
21. 我們公司將員工在職場中的綠色行為與獎勵或薪酬連結(jié)。
My company relates employees' workplace green behaviors to rewards and compensation.
22. 我們公司在晉升時(shí)會考慮員工在職場中的綠色行為。
My company takes employees' workplace green behaviors into account when considering promotions.
23. 我們酒店早餐會使用有機(jī)或當(dāng)季食材。
Organic or seasonal food is available for breakfast in our hotel restaurant.
24. 我們酒店使用節(jié)水和節(jié)能措施(例如,只在必要時(shí)更換床單/枕套)。
Our hotel implements water- and energy-saving practices (e.g., providing new linen only when necessary).
25. 我們酒店盡量避免使用一次性產(chǎn)品。
Our hotel aims to avoid disposable or single-use products.
26. 我們酒店有進(jìn)行垃圾分類。
Separated waste collection is available in our hotel.
27. 我們酒店讓房客知道酒店所采行的環(huán)保措施。
Our hotel informs guests about the environmental practices it implements.
28. 我們酒店向房客提供相關(guān)信息，讓他們?yōu)闇p少酒店對環(huán)境的沖擊影響做出貢獻(xiàn)。
Our hotel provides its guests with information on how they can contribute to reducing the hotel's environmental impact.
29. 我們酒店為房客提供有關(guān)這地區(qū)環(huán)境和文化活動的信息。
Our hotel provides its guests with information on the environmental and cultural activities available in the area.
30. 我們酒店提供公共運(yùn)輸?shù)男畔?/span>。
Our hotel provides information on public transportation.
31. 我們酒店為客人提供免費(fèi)或出租的自行車。
Our hotel offers bicycles to guests either free of charge or for rent.
32. 我們酒店使用經(jīng)過環(huán)保認(rèn)證或綠色標(biāo)章的產(chǎn)品（例如盥洗用品、衛(wèi)生紙）。
Our hotel uses environmentally certified or green-labeled products (e.g., toiletry products, paper).
33. 大致而言，我對我的工作感到滿意。
All in all, I am satisfied with my job.
34. 大致而言，我喜歡目前公司的工作。
In general, I like working at my company.
35. 大致而言，我不喜歡我的工作。
In general, I don't like my job. 
The following items are designed to assess how often you perform the described behaviors. Please choose the option that best matches your usual practice.
空調(diào)（請說明你在辦公室中如何使用空調(diào))
Air Conditioning — Please indicate how you typically use air conditioning in the office.
36. 我在辦公室會確認(rèn)空調(diào)溫度是開啟在合適的溫度設(shè)定（注：一般最適佳設(shè)定是26-28度）。
I make sure that the air conditioner in the office is set to an appropriate temperature (note: the optimal setting is generally between 26–28°C).
37. 我穿較輕薄的衣服以減少使用空調(diào)。
I wear lighter clothing to reduce the need for air conditioning.
38. 在非工作時(shí)間時(shí)，我會確認(rèn)空調(diào)是關(guān)閉或減少使用狀態(tài)。
During non-working hours, I make sure the air conditioner is turned off or used less.
39. 若有不使用的房間，我會少開空調(diào)。
If there are unused rooms, I minimize the use of air conditioning in those areas.
打印機(jī)（請問在工作時(shí)，你采取下列方式以打印及復(fù)印的頻率有多高？）
Printer (Please indicate how frequently you engage in the following printing and copying behaviors at work.)
40. 我采雙面打印。
I use double-sided printing.
41. 我采用雙面復(fù)印。
I use double-sided copying.
42. 我會嘗試在一張紙上印出盡可能多的內(nèi)容（例如，使用窄邊距或?qū)⒃谝粡圓4紙上打印兩頁）。
I try to print as much content as possible on a single sheet of paper (e.g., by using narrow margins or printing two pages on one A4 sheet).

飲水（下列陳述符合你的程度有多少？）
Drinking Water (To what extent do the following statements apply to you?)

43. 我使用馬克杯喝茶或咖啡。
I use a mug to drink tea or coffee.
44. 我用環(huán)?？沙掷m(xù)的方法清洗杯子（例如：使用冷水，不使用洗潔劑）。
I clean my cup using environmentally sustainable methods (e.g., using cold water and avoiding detergent).
45. 我每次都會用新的塑料杯/紙杯喝咖啡或茶。
I use a new plastic or paper cup each time I drink coffee or tea.
可持續(xù)性購物（下列陳述符合你的程度有多少？）
Sustainable Shopping (To what extent do the following statements apply to you?)
46. 如果我工作場所的自助餐廳提供有機(jī)食品，我會選擇有機(jī)食品。
If organic food is available in my workplace cafeteria, I choose organic options.
47. 當(dāng)我購買物品或服務(wù)時(shí)，我會關(guān)注可持續(xù)性問題。
When I purchase products or services, I pay attention to sustainability issues.
電腦使用（下列陳述符合你的程度有多少？）
Computer Use (To what extent do the following statements apply to you?)
48. 若需要離開辦公室一段時(shí)間，我會關(guān)閉我的電腦或筆記本電腦。
I switch off my computer/notebook when I leave my office for a considerable period.
49. 當(dāng)我要回家時(shí)，我會關(guān)閉我的電腦。
I switch off my computer/notebook when I go home.
電燈使用（下列陳述符合你的程度有多少？）
Lighting Usage (To what extent do the following statements apply to you?)
50. 我在進(jìn)辦公室時(shí)開燈，并調(diào)整亮度。
I turn on the lights and adjust the brightness when I enter the office.
51. 若需要離開辦公室且辦公室無他人時(shí)我會關(guān)燈。
If I need to leave the office and no one else is there, I will turn off the lights.
回收再利用（以下的物品您回收再利用的程度有多少？）
Recycling and Reuse (To what extent do you recycle and reuse the following items?)
52. 玻璃
Glass
53. 塑料瓶
Plastic bottles
54. 電池
Batteries
55. 辦公室的化學(xué)廢棄物
Chemical office waste

Personal Information

56. Your gender
57. Your age
58. Your marital status
59. Your level of education
60. Your department
61. Your position
62. How many years have you been serving in the hospitality industry?___year(s)___month(s)(including years of working experience from other companies)
63. What time do you usually start and finish work?
64. 請問您每月的平均收入
65. To help match your responses later, please provide the last three digits of your mobile phone number___
This concludes the questionnaire. Thank you very much for your participation. The small token of appreciation will be distributed to you via your contact person or supervisor after the employee survey is completed. We sincerely appreciate your help!
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